Timezone Digitals Frequently Asked Questions

Frequently Asked Questions

Do we have to purchase the Document Management Software?

There are 2 answers to this question...

1) If you are a small business and want your documents scanned and stored electronically for quick access or to save storage space only, we can bundle the software with the scanned file images, which means that you only need a standard windows PC to view your documents and a small amount of time for familiarisation with the process of accessing documents on screen.

2) If you are a large organisation who requires the ability to be sole administrator for future scanning and role based access control, then you need to consider a full Document Management software and hardware package. This can be scaleable and modular to suit you current and future needs, See our DATA SHEETS for more information needs.

How much does outsourcing to a Bureau cost?

Document / Project files vary from 300 pages long to individual delivery notes, one requires more preparation and scanning and indexing than the other, to enable you to realise your budget requirement, we always visit and discuss your documents in advance.

Data Protection of Individuals Information and Confidentiality.

We are registered at the Information Commissioners office.

We have Data Protection Policies and Procedures in place. We also can provide a Non Disclosure agreement to be signed between both parties; all our staff have been CRB Criminal Record Bureau checked and have signed a confidentiality clause within their Employment Contract. Our premises are secured by CCTV and contracted security guards from 6pm to 7am , 7 days per week.

Staff at Timezone Digital Storage Ltd.

We are an accredited employer of excellence, we ensure all staff are updated on weekly basis of latest developments and staff are encouraged to participate in the Company's future development. We hold yearly Appraisals and quarterly appraisal reviews to ensure training and personal developments are on target.

Compliance

We have firm and reliable audit trails in place for procedures and processes within our Company. Built in Compliance is automatic with the Alchemy Software and Databases we produce for customers.